When the Eurobeat Kicks in Again and Again Forza
Like whatsoever new console, the Xbox Serial X and Xbox Series S aren't without problems. Although since-debunked reports of smoking consoles painted Microsoft's new consoles in a poor light, the Serial Ten has had a surprisingly smoothen launch (much smoother than the Xbox 1, at least).
Notwithstanding, some issues remain. In this guide, we're going to comprehend the almost mutual Xbox Series 10 problems, besides as how to set up them.
See more
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- The best Xbox Serial X games
- How to set up your TV for the PS5 and Xbox Serial X
Go far touch with Microsoft
Earlier getting to any fixes, have note of the different contact options for Microsoft and Xbox back up. There'southward a robust support system in place, and for certain bug, you lot'll need to contact Microsoft for a repair or replacement. If you have a smaller effect that nosotros haven't covered in this guide, you can ping us on Twitter @DigitalTrends then we can add it to this guide, likewise every bit tag @XboxSupport. That seems to be the fastest back up route.
In add-on to keeping support options handy, we recommend checking the Xbox Live status page oft. You'll find all online issues for the Microsoft Shop, games, movies, apps, and more at that place.
Malfunction: Discs getting stuck in the disc drive
Some early Xbox Serial 10 units have a disc drive trouble (the same problem responsible for the next two issues we're going to discuss). The most apropos of these problems is the disc getting stuck halfway in the disc bulldoze, sometimes accompanied past loud clicking sounds or grinding noises.
I accept an even worse trouble :( What would be the best way to go a replacement pic.twitter.com/546UloBRkr
— drknickel (@drknickel) November 11, 2020
Potential solution
The problem here is with the disc drive itself, not with whatever disc is getting stuck. Because of that, we recommend getting in bear upon with Microsoft for a repair or replacement using the contact methods above.
Thankfully, the consequence doesn't seem as well circuitous. An early Reddit thread showed multiple Xbox Series X users having the aforementioned upshot, attributing it to the grit cover that protects the disc drive. Users study that a small amount of force with the palm of your hand is ordinarily enough to loosen this cover and permit the disc to slide in.
We haven't seen any videos of this gear up working, and nosotros oasis't encountered it ourselves. To be clear, we don't recommend forcing a disc into your console. If information technology messes upwards anything in the disc bulldoze, it'll about certainly void your warranty, and it may get out you with a broken game disc, also.
Malfunction: Clicking from the disc drive or fan
Discs getting stuck is the main issue Xbox Series Ten owners are experiencing, but some also are reporting a clicking sound from the console after inserting a disc or while installing a video game.
Potential solution
If the clicking is coming from your disc bulldoze, the solution is simple. Some discs may crusade a clicking sound in the disc bulldoze when loaded. A good way to test if your disc is the trouble is to insert it into another Xbox console — an Xbox One volition work — and meet if the issue persists. If it doesn't, there's a problem with your disc bulldoze. Contact Microsoft to arrange a repair or replacement.
If the sound is coming from the vent at the summit of your Xbox Series Ten, nosotros have some bad news. After experiencing a clicking sound from the fan, a Reddit user opened their Xbox Series X and plant that a cablevision was hanging shut to the fan, causing a clicking sound when the fan started to spin.
Like the issue above, nosotros don't recommend taking your Serial Ten apart. It volition void your warranty, and if yous don't know what yous're doing, yous could get injure, also. Contact Microsoft using the methods to a higher place to conform a repair or replacement instead.
Malfunction: Discs won't play at all
Some early Xbox Serial 10 units won't recognize discs at all. Annotation that this result applies to all discs you lot insert, regardless of if they're Xbox One games, Blu-rays, or DVDs. If you lot're having problem with a item disc, nosotros recommend cleaning the disc with a damp microfiber fabric, letting information technology dry, so trying information technology on a different Xbox console. If the disc in question is a Microsoft published game, you lot may exist able to commutation it under the Xbox Game Disc Exchange program.
Potential solution
If your console won't recognize a disc when you insert it, or it tells you to insert a disc when y'all already have ane in, there are two possible bug. Either in that location's an issue with your ability mode — which, co-ordinate to Microsoft, affects a modest number of consoles — or there's a problem with your disc drive.
You lot tin can solve the power issue yourself, thankfully. You need to change your ability mode and perform a hard reset, which y'all tin can do past following these steps:
- Press theXboxpush on your controller.
- SelectSettings(cog icon).
- FollowProfile & Organization > Settings > General > Power Mode & Starting time-Upward.
- NetherPower Mode,selectFree energy-Saving.
- Hold theXboxpush button on your panel for 10 seconds until it has completely close down.
- Power on your Xbox Series Ten and try the disc again.
If that doesn't solve your bug, there'south an issue with the disc drive. Contact Microsoft to arrange a repair or replacement.
Malfunction: Xbox Series X won't turn on
If your Xbox Series X won't turn on, at that place's probably an event with the internal power supply. Microsoft says these issues usually come up up after a power surge where the ability supply volition reset itself. Thankfully, there are some troubleshooting steps you can accept to solve this problem before contacting Microsoft.
Potential solution
Before resetting your ability supply, some standard troubleshooting is in order. Showtime, make certain that the outlet the panel is plugged into works by plugging another device in. If the outlet isn't the problem, you can perform an internal power supply reset past unplugging the power cord of the Xbox Series X for ten seconds, then plugging it dorsum in. If that doesn't solve your problem, and you've confirmed the outlet isn't the outcome, endeavor a different power string.
If you nevertheless can't ability on your console, in that location's an issue with the ability supply that requires servicing. Contact Microsoft using the options above.
Malfunction: No indicate to TV or corrupted image
The Xbox Series X supports 4K HDR at 120Hz with a variable refresh rate, which is enabled past the HDMI 2.1 standard. The included cable supports HDMI ii.1, forth with its resolution and refresh rate features, but it may cause issues on your TV. In particular, if you accept a Television set that supports variable refresh rate from LG, Samsung, or Vizio, you may non see a bespeak or the signal may be corrupted.
Potential solution
Before doing anything with your Xbox, make certain your Telly is updated to its latest firmware. Updates like these bring official support for external devices, and with the Xbox Series Ten using the latest tech, in that location's bound to be some problems. A firmware update should solve this trouble for most users.
If you're notwithstanding having trouble and you can't brand out options on the screen, you'll demand to boot your console into safe mode. If you tin run into enough of the screen for navigation, yous can skip this step. To put your panel into safe mode, exercise the following:
- Eject any discs from your console.
- Press the Xboxbutton on your console for 10 seconds.
- Press and concur theXbox+Ejectbuttons until yous hear two beeps (continue holding until the second beep, which happens 10 seconds after the offset).
At this point, your console volition be in depression-resolution mode. Open up the Settingsbill of fare and followFull general > TV > Display Options > Video Modes.If you lot booted into low-resolution mode, modify the resolution to match your Television receiver.
This issue comes upwardly with 4K at 120Hz with variable refresh rate turned on. Microsoft recommends changing i of these to solve the problem. Potential uniform solutions include 1440p at 120Hz with variable refresh rate, 4K at 60Hz with variable refresh rate, and 4K at 120Hz without variable refresh rate. Any combination works, but you tin can't take all three, at least right now. You'll discover the resolution and refresh rate options under the Display Optionsbill of fare and variable refresh rate settings nether Video Modes.
If issues still persist, plough off variable refresh rate on your TV. Each Tv set is a footling different, and so consult your manual for the correct instructions.
Issues: Games not launching with 0x800708ca or similar error
When launching sure games on an Xbox Series X, you may get this error: "Something went wrong. 0x800708ca." This error comes upwards when trying to launch sure Xbox One games that have been upgraded to the Series X version.Gears 5andForza Horizon four,for example, are both Xbox 1 games with Serial X patches. After upgrading to the Serial X patch, you may see this error when launching these games (or others with Series X patches).
Potential solution
Similar many early on issues with the Xbox Serial X, Microsoft plans to address this error in a hereafter console update. For now, Microsoft recommends resetting your panel after upgrading your games to the Serial X versions.
To reset your panel, perform the following steps:
- Press theXboxbutton to open up the guide.
- SelectSettings(cog icon).
- FollowSystem > Console Info > Reset Console.
- SelectReset and Proceed My Games & Apps.
Additionally, you tin can try uninstalling and reinstalling the game that's causing problems.
Bug: Smart Commitment games won't install or take graphical issues
Microsoft'south Smart Delivery characteristic allows players to become the most recent version of cantankerous-generation games. If you already own Gears 5on Xbox One, for instance, you'll go the Serial X version for free. This feature isn't without problems, yet. Certain Smart Commitment titles won't recognize that installation has finished, or they'll launch with graphical issues.
Microsoft has pinpointed this upshot to Xbox One games brought over to the Xbox Series Ten on an external hard drive. There doesn't seem to be a set list of affected games, so if you installed any games from an external hard drive brought over from your Xbox One, keep this issue in mind.
Potential solution
Unfortunately, Microsoft doesn't have an official solution for this issue yet, though plans to address it in a future console update. For now, nosotros recommend reinstalling games that are stored on your external hard drive to the Xbox Series Ten'south internal storage. To do and then, follow these steps:
- Select the game, and then press theGuidebutton.
- SelectUninstall.
- Navigate toMy Games & Apps.
- Select the game over again, and chooseInstall.
Note that this issue seems to be a problem with the install itself, not with the storage medium. Every bit such, moving your games from an external hard drive to the Series X'south internal storage may non solve the issue.
Bug: Xbox 360 games not launching
Certain Xbox 360 games will either not launch or immediately return players dorsum to the dwelling house screen after launching. Note that this problem and its solution are exclusive to Xbox 360 games. If y'all're having problems with Xbox 1 or Xbox Series X games, refer to the solutions above.
Potential solution
At that place isn't a set reason for this upshot, but it generally comes up with Xbox 360 games installed on an external difficult bulldoze that was used on an Xbox I. To solve information technology, yous'll need to clear your local Xbox 360 storage. Make sure you lot have an Xbox Alive business relationship and that your saves accept been backed up earlier performing the reset.
Afterwards your saves are secured, perform these steps:
- Open theSettingscarte.
- FollowSystem > Storage.
- SelectClear Local Xbox 360 Storage.
Problems: "Trim failed" game captures and shares
There are currently three issues when capturing, editing, and sharing 4K game captures on the Xbox Series X. The first comes upwardly when trimming a prune, where you lot may run into a "trim failed" error. There are also bug when uploading 4K videos to Xbox Live — where you may see an error or bare screen subsequently the upload — and when sharing clips to Twitter.
Microsoft hasn't reported errors for sharing on other platforms, and we haven't encountered whatever issues. If y'all're getting a dissimilar error related to 4K game captures, the solution here may nonetheless solve your problem.
Potential solution
Although Microsoft has identified three unlike issues related to game captures and shares, they all have the aforementioned solution. The problem is the resolution. Thankfully, the problems was addressed in the November console operating system update. Follow Settings > Console Info > Os Versionto see what Bone you have installed and to update to the latest version.
If you're still having issues, here's a workaround:
- Open theSettingsmenu.
- Follow Preferences > Capture & Share.
- ReadyGame Prune Resolutionto1080p.
Issues: Wi-Fi doesn't work or has connexion issues
There are two issues regarding networking with the Xbox Series Ten right now, though 1 of them is more widespread than the other. Microsoft has identified that the Fritz!Box 7430 router is causing issues for some users. There isn't an official set up now, but Microsoft plans to address the result in a future update. Right now, we recommend using an Ethernet cable if you accept the Fritz!Box 7430 and can't connect to Wi-Fi. Alternatively, you can apply a mobile hotspot.
The much more widespread outcome relates to connection issues while playing multiplayer games. This issue only applies to players using Wi-Fi, either experiencing drops while playing or beingness unable to connect at all.
Potential solution
Like the router upshot, Microsoft doesn't have an official fix for Wi-Fi bug yet. Notwithstanding, there are a few things y'all can try. Get-go, switch from the 5GHz band to the 2.4GHz band of your router, or vice versa. If that doesn't solve the effect, open your router settings and disable WPA2 for the 5GHz band. Each router has a unlike way to access the control panel, and then consult your router's manual for the right instructions.
Problems: Can't connect controller
The wireless controller that comes with your new Xbox Serial 10 may not connect to the panel. Before moving to the solution, make sure that you've replaced the batteries in your controller and that it powers on. We besides recommend trying other controllers with your gaming panel to see if they work.
Before getting to the solution, here'south a quick refresher on how to connect your Xbox Serial X controller:
- Power on your Xbox Series X by pressing theXboxbutton on the panel.
- Plough on your controller by pressing theXboxbutton on your controller.
- Press thePairpush button on your console until the Xbox logo starts flashing rapidly (push button right above front end USB port).
- Press the Pairbutton on your controller until the Xbox logo starts flashing rapidly (button on the dorsum of the controller, next to the USB port).
If all is working correctly, the lights on your console and controller will motion from a rapid pulse to a tiresome one before turning solid white. If they don't, proceed to the solution.
Potential solution
A difficult reset of your Xbox Series Ten should solve whatever controller connectivity issues. Hold downward theXboxpush button on the front of your console for 10 seconds, waiting until you hear and meet the console shut off. Expect a few seconds more than, then press the Xboxpush button once again to ability on your console.
If your controller still won't connect, use a USB cable to plug it directly into your Xbox using the USB port on the front. Your controller should power on and piece of work, but if it doesn't, in that location'south an issue with your controller. If your controller works wired but not wirelessly, and you lot've performed a hard reset and checked your batteries, contact Microsoft for a repair or replacement.
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Source: https://www.digitaltrends.com/gaming/common-xbox-series-x-problems-and-how-to-fix-them/
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